Avis relatif à la vie privée
We (also referred to as “We”, “Our” or “Us”) are committed to protecting your Personal Data and your privacy.
This Privacy Policy is intended to inform you how we collect and store the information you provide through the https://lumiererendenca.com website (the Lumière Rendença).
The following principles apply:
We aim to help you make informed decisions about how your Personal Data is used and processed. We use a range of methods and procedures to provide clear, relevant information. Where we consider that you need specific details, we will provide them at the appropriate time. You may also contact us with questions about our data practices, your account control settings, or any applicable service limitations.
1. Le périmètre?
This Policy explains the types of personal data that Lumière Rendença collects about individuals, as well as how this data is processed, shared with third parties, stored, and protected.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information that we hold or can access.
In this Policy, “processing” means any activity involving the collection or use of personal data. This includes organizing, managing, structuring, and storing personal data.
Our services are intended for a general audience and are not designed for persons under 18 years of age. We do not knowingly request or collect information from persons under 18 years of age, and we do not knowingly allow them to use our services. If we discover that we have collected information about a child, we will delete it as soon as reasonably possible.
2. What personal data do we hold about you?
When you access our service or service channels, or visit our website, we collect Personal Data. In some cases, we may ask you to provide it to us. In others, we collect Personal Data by analysing how you use our Services or service channels, or when third-party partners share your information with us.
3. You are not required to provide personal data to the company, and this has no consequences.
However, you are not required to provide us with personal data. In some circumstances, choosing not to provide certain personal data may limit our ability to provide the services or prevent users from accessing the website.
4. What types of personal data may we collect? When you visit our website, we may collect the following personal information:
This includes information relating to your online activity logs and traffic data (including your IP address, access date, and access time), the language you use, software crash logs, browser type, and information about the device you use to access the service. The information We collect is not considered personal data and cannot be used to identify you.
Personal data We receive from you: any personal data you choose to provide to Us when you connect, through Us, to a third-party online trading platform.
Personal information you provide directly to third-party platforms to facilitate trading: this information includes your full name, address, phone number, and email address.
5. Transparence et finalités du traitement de vos données à caractère personnel
Your Personal Data is processed by the Company for the purposes described in this section, in accordance with transparent data management and security practices.
The Company uses your Personal Data only where there is a clear and appropriate reason to do so. The following explains when the Company may process your Personal Data:
- You have consented to our processing of your personal data for one or more purposes. This applies when you submit personal data through the Website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve Our Services or defend rights in legal proceedings.
- Processing follows clear service standards.
Contact us by email for more details about how we process information and the measures we use to protect it.
Below is a summary of the reasons we may use the information you provide, including account, service, and security purposes involving Personal Data.
Portée, Transparence
1. À votre demande, nous pouvons collecter vos Données personnelles et les partager avec des prestataires tiers pour vous aider à accéder à des services de trading numérique. Nous le ferons uniquement si vous nous demandez de l’organiser.
You have consented to the processing of your Personal Data for one or more purposes.
2. To respond to your requests, questions, or concerns, we may need Personal Data to address any matter you raise regarding the Services.
Processing is necessary for the purposes of the Company’s or a third party’s legitimate interests.
3. Personal data is processed only where necessary for account management, platform security, and clearly stated service requirements.
Processing is necessary to provide secure and reliable account services.
4. Amélioration de nos Services. Nous pouvons utiliser les Données à caractère personnel pour améliorer nos Services. Cela inclut notamment les rapports de plantage et de dysfonctionnement que nous collectons dans le cadre des Services.
Le traitement est nécessaire aux fins des intérêts légitimes poursuivis par la Société ou par un tiers.
5. To prevent fraud and misuse of our services
Processing is necessary for the legitimate interests of the Company or a third party.
6. To conduct and manage activities that support the operation of our Services. These may include back-office functions, business development, strategic decision-making, internal review processes, and related activities.
Processing is necessary for the legitimate interests pursued by the Company or a third party.
7. We conduct analyses, including statistical analyses. To support decisions on various matters, we use different analytical techniques, including statistical methods.
The processing is necessary for the purposes of the legitimate interests pursued by the Company or a third party.
8.
To protect our assets, rights, and interests, as well as those of third parties, we have established processes to assert and defend legal claims
We may process Personal Data where necessary to protect our rights, interests, and assets, or those of third parties, in accordance with applicable agreements, terms, conditions, and policies.
Processing is necessary for the purposes of the legitimate interests pursued by the Company or a third party.
6. Transfer of personal data to third parties
The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address data services, and user experience analytics.
You may also ask us to transmit certain Personal Data about you to third-party trading platforms. In that case, we will provide those platforms with the Personal Data you have given us. Their use of your Personal Data is governed by their own privacy policies. Your Personal Data may be shared with several trading platforms.
The Company may share Personal Data with affiliated entities or business partners. This may provide the Company with resources that help it strengthen and improve the products and services offered to customers.
Where necessary to protect the rights or assets of third parties, the Company may apply appropriate account controls, security practices, and transparent data processing procedures.
We may also share Personal Data about you with potential investors, purchasers, or lenders of the Company or another group company when a relevant transaction is being considered. This may include the transfer or sale of assets belonging to the Company or another group company, or form part of any merger, restructuring, consolidation, or insolvency involving the Company or another group company.
7. Cookies and third-party services
Third-party services, such as companies that provide advertising on our website or analytics services, may be used. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. Cookies collect information about your preferences and browsing habits to improve your user experience, remember your choices, and tailor products and services that may interest you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. They are downloaded temporarily to your device and remain there for a short period, until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a certain period after you close your browser. They help the Website recognise you as a returning user and allow you to return to and use the website more easily.
Cookie categories:
We may use them for their intended purposes:
1. Cookies are essential to this site
These cookies are necessary to access the features you have requested and to navigate our website. They are used to provide the information, products, and services you have requested from us.
They are also required to enable your device to download and stream data continuously. This allows you to navigate the website, use its features, and return to pages you have previously viewed.
Cookies collect personal data, such as your username and the date of your last login, to confirm that you are logged in to the site. Session cookies are deleted when you close your web browser.
2. Cookies fonctionnels
Cookies allow us to recognize you whenever you visit our site and remember your settings and preferences.
Cookies collect personal data, such as your username and the date of your last login, to confirm that you are logged in to the site. Session cookies are deleted when you close your web browser.
3. Cookies de performance
We use cookies to collect statistical data on website performance and help improve it. They also allow us to analyse how our website is used.
Cookies store anonymous data that is not linked to an identified or identifiable natural person. Some are deleted when you close your browser, while others may remain stored on your device indefinitely.
Cookies are blocked or have been deleted
To block or delete cookies, you will need to change your browser settings. Below are links to help you do this in some of the most commonly used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please note that some or all website functions and features may not work as intended if this occurs.
ONLINE TRACKING NOTICE
This service currently does not respond to Do Not Track signals.
8. Retention of your personal data
The Company will retain Personal Data concerning you for as long as necessary to fulfil the purposes for which it is processed, as described in this Policy, or for longer where required to maintain account controls, security practices, and service standards.
We will share your information with third-party trading platforms for 12 months. If you consent, we will continue to share your data for an additional 12 months.
We regularly review the Personal Data we retain to ensure it remains necessary.
9. Transfers of personal data to a third country or international organisation
Your personal information may be transferred to other countries. This means your personal data may be sent to a third country outside your country of residence, or to an international organization or jurisdiction. The Company takes appropriate measures to protect the Personal Data you provide and help ensure that data users can exercise their rights and access effective remedies.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organisation that provides appropriate safeguards for Personal Data, supported by transparent security practices, clear data processing standards, and adequate controls to protect information during the transfer.
- The transfer is managed under a clear agreement between the relevant entities or public authorities, with transparent terms, defined controls, and service standards.
- The transfer was carried out in accordance with established data protection clauses and security practices designed to support the responsible processing of personal data. We apply transparent data transfer procedures, documented controls, and service standards to help protect information during cross-border processing.
The Company may provide details on the security measures used to protect your Personal Data when it is transferred to third countries or international organisations. To request this information, please email info@lumiererendenca.com
10. Personal data safeguards
We take appropriate organisational and technical measures to protect Personal Data. These measures are designed to reduce the risk of accidental or unlawful destruction, loss, alteration, or unauthorised access.
However, we cannot guarantee or ensure that your Personal Data will remain secure or error-free at all times. We cannot be held liable for intangible, incidental, or consequential losses arising from the use or disclosure of Personal Data, including any disclosure caused by transmission errors, unauthorised access by third parties, or circumstances beyond our reasonable control.
In certain circumstances beyond our control, we may need to share Personal Data concerning you with third parties, such as service providers or public authorities. In such cases, we cannot control the security measures those third parties apply to your Personal Data.
Personal Data cannot be transmitted over the Internet with absolute security. The Company cannot guarantee the security of Personal Data that you transmit to us online.
11. Hyperlinks to websites operated by third parties
Links to third-party websites and applications may be available on our website. These sites and applications are operated independently and are not controlled by the Company. We are not responsible for how they collect or process Personal Data, and this Policy does not apply to any activity carried out through them.
Before accessing or using a third-party website or application, we recommend reviewing its privacy policy and practices. We also suggest that you review them carefully before providing any Personal Data.
12. Changes to this Policy
When you visit third-party websites or applications, we recommend reading their privacy policies before deciding whether to access or use their services. We also suggest carefully considering whether to provide them with Personal Data.
13. Your rights regarding your personal data
You have the right to ask Us to confirm whether Personal Data concerning you is being collected, to correct any inaccuracies, and to delete Personal Data that We no longer need. You may also ask Us to restrict certain types of processing of your personal information.
If you reside in the EEA, please consult this page:
These rights apply to information you provide and to other Personal Data concerning you. You may request to exercise your rights by sending an email to the address below.
Rights of access
You may ask the Company to confirm whether your Personal Data is being processed. If so, you may request access to that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copy. The information will be provided electronically if you request it in that format.
Your right of access to Personal Data must not adversely affect the rights and freedoms of others. If a request is likely to affect another person’s rights or freedoms, the Company may refuse to act on it or may limit the information provided.
Right to rectification
You may ask the Company to correct inaccurate Personal Data. You may also ask that incomplete Personal Data concerning you be completed, taking into account the purpose for which it is processed.
Right to erasure
You may request erasure where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) You withdraw your consent and there is no other legal basis for the processing; (c) You object, on grounds relating to your situation, to the processing of Personal Data based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be deleted to comply with an applicable legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation requiring processing under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Restriction of processing
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing while the information is verified.
When you request restriction of processing, the Personal Data may generally only be stored, unless you give your consent, or where processing is necessary to establish, exercise, or defend legal claims, protect another person’s rights, or address an important matter of public interest within the European Union or a Member State.
Right to data portability
Where processing is automated and based on your consent or on a contract entered into with you, you may request the Personal Data you have provided to the Company in a structured, commonly used, machine-readable format.
You may also ask the Company to transmit your Personal Data directly to another controller where technically feasible. Exercising your right to data portability does not affect your right to erasure. Data portability must not adversely affect the rights or freedoms of others.
Right to object
You may object at any time, on grounds relating to your situation, to the use of Personal Data concerning you where the processing is based on legitimate interests pursued by the Company or by a third party. This includes profiling based on those interests. We may continue processing where there are compelling legitimate grounds that override your rights, freedoms, and interests, or where processing is necessary to establish, exercise, or defend legal claims.
For direct marketing, You may object at any time to the processing of Personal Data concerning you, including related profiling.
Right to withdraw consent
You may withdraw your consent at any time to Our processing of Personal Data concerning you. This will not affect the validity of processing carried out on the basis of your consent before its withdrawal.
You may lodge a complaint directly with Us using the contact details provided below.
We aim to address privacy concerns clearly and fairly, explain how your Personal Data has been used, and provide an appropriate response to questions raised about its processing.
In certain circumstances, European Union or Member State laws may limit the rights relating to your Personal Data described in this section 13.
We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two additional months where necessary, depending on the complexity and number of requests. Within one month of receiving your request, We will inform you of any extension and explain the reasons for it.
Unless otherwise provided in section 13, information requested under your rights in section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, in particular because requests are repeated, We may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action. We may also refuse to act on the request.
If the Company has reasonable doubts about the identity of the person submitting a request, it may request the additional information necessary to confirm that person’s identity.